Ensure Accounts Get Paid With International SMS

International SMS lets you get in touch with clients, wherever they are. Use it to help them keep up to date with their accounts during the Football World Cup Season.

With only 62 days to go before kick-off between South Africa and Mexico, the atmosphere is pregnant with excitement as fans unite behind their teams to cheer them on to the winning goal. And for business owners, this could mean that customers make their way downward to the land of lions (the four-legged types) and wide open skies without paying those bills that need to get paid. To this end cost-effective and reliable international SMS provides the ideal solution.

Communicator II

With just about two months before the football world cup begins, one will have to face the fact that time is running out to get your own international SMS solution designed, whether by an in-house or 3^rd party software design company.

But that doesn’t necessarily have to be the end your proposed text-messaging endeavours. Although we don’t normally promote specific products through blogs, it cannot be denied that the Communicator II text-messaging web interface is an ideal solution for companies, both big and small who’ll need to communicate with their customers through international SMS (or even local).

Here are a couple of features that will appeal to many companies who want quick and easy international SMS text messaging ability in the very near future:

• Send to as many as 10,000 contacts in one go.
• Create, import and manage your own custom contact lists.
• Create your own message templates with custom fields, specific to your business.
• Use routing profiles for cost-efficient messaging.
• Balance alerts and auto-billing will ensure that you never run out of message credits.
• Enable two-way messaging and allow your customers to reply to you.
• Email and SMS forwarding will automatically forward replies to the specified address or number.

One other thing that has to be kept in mind, especially with Communicator II (click for guide) , is that it is in actual fact a visual representation of the HTTP/S API (for those who are technically inclined). This means that you are able to toggle all switches and set parameters as you would have had you used the API with your own custom interface. Needless to say, Communicator II can also serve as a reference framework for companies who are likely to have a similar interface with the HTTP/S API as back end for either international SMS or local SMS purposes. Savvy?

When to Use Communicator II

New to the Clickatell UK blog? If you are, then you probably haven’t heard about our 101 Business Uses Applications of SMS that shows you exactly in which contexts SMS can be used to engage with customers. Our advice is to download the guide and then scan it for scenarios you can identify with in your own company. Here are a couple of examples taken straight from the Guide:

Reminders
DebtHound makes it easy for anyone to effectively recover their business debts online using text message reminders. Individualized messages are delivered to a client’s cell phone on a regular and persistent automatic schedule that is pre-defined – anywhere from once a month to once every hour basis. SMS messaging in debt collection has proven more successful than conventional telephone calls or correspondence, with response rates increasing as much as 200%.

Account Status Information
Johannesburg motorists are informed about their traffic fines through an SMS within two to three days of committing an offence. This is an extension of the SMS traffic search system launched by the Johannesburg Metro Police Department. The system was introduced to allow motorists to check if they have any outstanding fines. The day after the service launched, more than 42,000 SMS queries had been received.

Voting Reminders
Fans can sign up for weekly SMS reminders. When voting opens in their time zone, they will get a text message with the names of the contestants who will perform that night and their voting codes.

Debt Collection
icLiverpool reports that a debt collection agency has seen a four-fold increase in responses from  debtors after using text messages to contact them. Agilisys Contact Services substituted stern letters and curt phone calls to people who had fallen behind on repayments with friendly text messages asking them to call and discuss an issue with their account. Within two hours of texting 1,000 people, 40% of them had responded to the message and contacted the group. This compared with a 9% success rate from spending two hours telephoning people, or a 35% success rate if the whole day was spent making face-to-face calls.

And seeing as the Guide is called ‘101 Business Applications using SMS’, you can expect to find 97 other examples of business use in the corporate world for a variety of applications. You’re bound to find at least one application for international SMS! Just follow the link above and download the guide!

Else, get some more great information by following the link to our international SMS page.

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Tags: Communicator II, HTTP/S API, International SMS, SMS Business Examples